Step-Out Mentoring’s Privacy Policy
About this Policy
This policy explains what types of personal information will be gathered when you visit Step Out Mentoring UK Website, and how this information will be used. Please note that this policy applies to the UK Step Out Mentoring Website. If you follow a link to any other website from our website, please check their policies before you submit any personal information to those websites.
By using or registering on our websites you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.
Step Out Mentoring takes your privacy seriously. This policy outlines the use of personal data under the Data Protection Act 2018 and the General Data Protection Regulations (“GDPR”) For the purpose of DPA and GDPR Step Out Mentoring are the data controller and any enquiry regarding the collection or processing of your data should be addressed to the Data Protection Officer contact the Data Protection Officer Phil White- write to us at Unit 2, Lakanal, Sceaux Gardens, SE5 7DN.
Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone, or in
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conjunction with any other information in the data controller’s possession, or likely to come into their possession.
Information We Collect
Personal information includes identifiers such as your name, date of birth, email address, postal address, telephone number, as well as information you provide in any communications between us. You will have given us some or all this information through:
● your interactions with us – including signing up to become a mentor, donating money to our charity, applying for a mentor for a young person, using our website, joining our online forum, attending an event or training course and seeking advice / support.
● Your interactions with others – including joining us on our events, young people joining our youth group sessions, booking onto an event via Eventbrite, donating by using Just Giving and provide your consent for your personal information to be shared with us.
When you visit our website, we collect information to help us to understand how our stakeholders use the site. This information consists of your IP address, your internet browser, the time, and
date of when you visited, and which pages you visited. We cannot use this information to find out further personal information about you, but simply allows us to make improvements and tailor our offer to our stakeholders.
We aim to ensure that our communications to you are relevant and timely. To enable us to do this, we may also analyse publicly available geographic, demographic, and other information relating to you, to better understand your interests and preferences.
How the Information Collected is Used
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Step Out Mentoring complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access, and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We will process your personal data based on your consent, and/or because we need to use it in order to fulfil a contract with you (e.g., because you have applied to become a mentor, applied for a young person you know to gain a mentor, engaged with our programmes and/or legitimate interest).
Legitimate interest means there is a valid reason Step Out Mentoring to do so. This could include making improvements to our services, to manage relationships with our supporters and to comply with relevant legislation. Whenever we process your information in this way, we ensure that we consider your rights and interests.
We will never sell or swap your details. We may share your information with trusted third parties in the process of managing your engagement with us, such as the payment processing of donations or to partners who manage our events.
We use your personal data for the following purposes:
● To enable us to provide support and advice for the benefit of those working with children and young people within the Youth Sector.
● To fundraise and promote the interests of the charity. ● To manage our recruitment processes, employees, trustees, and volunteers.
● To maintain our own accounts and records.
● To inform you of news, events, activities, and services offered by Step Out Mentoring.
● To deliver outdoor mentoring services in Southwark. Created 08/09/2024
Personal information provided to the Charity by you will only be used for the purposes stated when the information is requested. Personal information will not be sold to third parties or provided to direct marketing companies or other such organisations without your permission.
What is the legal basis for processing your personal data?
● Explicit consent of the data subject so that we can keep you informed about news, events, activities, and services offered by Step Out Mentoring.
● Processing is necessary for carrying out legal obligations. ● Sharing of information with partners or third parties is only done so where consent has been provided.
● However, we may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
● Please be advised that we do not reveal information about identifiable individuals to our stakeholders without consent from the data subject, but we may, on occasion, provide them with anonymised information.
Protecting Children and Young People
Where we believe any of our services may attract children and young people under the age of 18, we will clearly provide information notices to try and deter children from providing their personal data without parent or guardian consent.
We do not knowingly intend to send marketing communications to children and young people. We actively encourage all our staff, whenever they are implementing new initiatives to assess whether these might be attractive to children and young people and if so, will ensure clear information is provided to try and deter children and young people from providing their personal data without parent or guardian consent.
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If you are a parent or guardian and are concerned that we may be processing personal data related to your child, please email info@step-out.org.uk or contact the Data Protection Officer Phil White- Phil@step-out.org.uk or write to us at Unit 2, Lakanal, Sceaux Gardens, SE5 7DN.
How we Store Information Collected
We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
We may disclose your personal data outside of Step Out Mentoring e.g., data analysis or newsletter mailings. However, any such transfer will only be on terms that the confidentiality of your personal data is protected and that the terms of this privacy policy will continue to be complied with by the recipient.
We will process, disclose, or share your personal data only if required to do so by law, or in good faith believe that such action is necessary to comply with legal requirements, or legal process served on us or our websites.
You have the right to opt out of us processing your personal data for marketing purposes by contacting us via email at info@step-out.org.uk.
Security
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
The Use of Trusted Partners and Suppliers
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We use external companies such as Eventbrite and Just Giving to collect or process personal data on our behalf or for donations. We undertake checks on these companies before we work with them and put agreements in place that require them to comply with data protection legislation and ensure that they have appropriate controls in place to secure your information.
Your Rights and Your Personal Data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
1. The right to request a copy of your personal data which Step Out Mentoring holds about you, where possible this will be provided within 30 days of request. If an extension is required due to the complexity of the request, then this will be agreed in writing by both parties.
2. The right to request that Step Out Mentoring corrects any personal data if it is found to be inaccurate or out of date. 3. The right to request your personal data is erased where it is no longer necessary for Step Out Mentoring to retain such data. 4. The right to withdraw your consent to the processing at any time.
5. The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [Only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
6. The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
7. The right to object to the processing of personal data, (where applicable) [Only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and
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processing for the purposes of scientific/historical research and statistics]
8. The right to lodge a complaint with the Information Commissioners Office, https://ico.org.uk
Further processing
If we wish to use your personal data for a new purpose, not covered by your consent, then prior to commencing the processing we will provide you with a new notice setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
Controlling the use of Your Data
If you have given us consent to use your data for a purpose, you can revoke or vary that consent at any time. If you do not want us to use your data, or want to vary the consent that you have provided you can email info@step-out.org or contact the Data Protection Officer Phil White- Phil@step-out.org.uk or write to us at Unit 2, Lakanal, Sceaux Gardens, SE5 7DN.
Changes to our Privacy Policy
From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future, we will post the policy changes on this page.
If you are concerned about how your information is used, you should check this page periodically.
Contact Details
To exercise all relevant rights, queries of complaints please in the first instance contact our data controller and Data Protection
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Officer by emailing info@step-out.org or via post c/o Data Protection Officer Phil White- Phil@step-out.org.uk or write to us at Unit 2, Lakanal, Sceaux Gardens, SE5 7DN.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/
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